Lumi

Privacy and Personal Data Policy

What data we collect, why, and how long we keep it.

Last updated: September 7, 2026

1.What data we collect

Your email address, and your name if you have provided it, are needed for access to the dashboard, receipts and notifications. Order and payment history is needed to fulfill our obligations and for accounting.

Technical data: your IP address, the type of browser and the pages you open. This data is needed to protect against password guessing and other abuse.

2.Payment data

We do not store any card or crypto wallet details. The payment is processed on the provider’s side, and we only receive confirmation of the credit, its amount and the transaction ID.

3.Sharing with third parties

Data is shared only with the service providers without whom an order could not be fulfilled: payment providers, infrastructure partners and registries. We do not sell data, and we do not pass it on to anyone for advertising purposes.

4.Retention

Account data is stored for as long as the account remains active. Financial records are kept for the periods that are required by applicable law. Technical logs are stored for a limited period of time, usually no longer than 12 months.

5.Your rights

You may request a copy of your data, its correction, or the deletion of your account by contacting support. Account deletion does not cancel obligations for services already provided.

6.Cookies

The site uses technical cookies and your browser’s local storage: they hold the dashboard session and its settings. Once you disable them, it will become impossible to place an order.